Thank you for choosing Moxtain as your travel partner. Please review our shipping and delivery policy to understand how our services are delivered.
Booking Confirmation:
Upon completion of your booking, you will receive a confirmation email containing all relevant details of your travel itinerary. Please carefully review the information and contact us immediately if there are any discrepancies.
Electronic Delivery:
Our travel services are delivered electronically. You will receive your booking confirmation, travel itineraries, and any related documents via email. Ensure that the email address provided during the booking process is accurate, and regularly check your email for updates.
Ticket and Voucher Issuance:
For services requiring tickets or vouchers, we will issue electronic documents. You will either receive these directly via email or, in some cases, be able to download them from our website. Please print or save these documents as necessary for your trip.
Changes and Modifications:
If you need to make changes to your travel plans, such as modifying dates or accommodations, please contact our customer service team promptly. Additional charges or fees may apply based on the nature of the changes.
Refund and Cancellation Policy:
Review our refund and cancellation policy for information on cancellations, refunds, and any applicable fees. Keep in mind that certain travel services may have specific terms and conditions regarding cancellations.
Customer Support:
Our customer support team is available to assist you with any questions or concerns regarding your travel arrangements. Contact us via email at support@moxtain.com or by phone at +91 88005 76900.
Changes to the Shipping and Delivery Policy:
Moxtain reserves the right to update or modify this shipping and delivery policy at any time. Customers will be notified of any changes through our website or other communication channels.
By booking with Moxtain, you acknowledge and agree to the terms outlined in this shipping and delivery policy.